Last Updated: March 9, 2026

Effective Date: March 9, 2026

This Privacy Policy describes how we ("Shop," "we," "our," or "us"), operating out of Atlanta, Georgia, collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our WooCommerce-powered website (the "Site"). Please read this policy carefully. By using the Site, you consent to the practices described in this Privacy Policy.

This policy applies to all information collected through our Site and any related communications (email, phone, etc.) you have with us. It does not apply to third-party websites or services linked from our Site.

 

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Site, and information from third-party sources.

1.1 Information You Provide

When you register an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Billing and shipping address (including city, state, and ZIP code)
• Phone number
• Payment information (credit/debit card details, PayPal account — processed securely by our payment processors; we do not store full card numbers)
• Order history and purchase details
• Communications you send us (emails, contact form messages, reviews)
• Account credentials (username and password, stored in encrypted form)

1.2 Information Collected Automatically

When you browse the Site, we and our third-party service providers may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies, pixel tags, and similar tracking technologies (see Section 5)
• Cart and browsing behavior (items viewed, added to cart, or purchased)

1.3 Information from Third Parties

We may receive information about you from third-party services including payment processors, shipping carriers, and analytics providers, consistent with their respective privacy policies.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Fulfill Orders and Provide Services

• Process and fulfill your purchases, including payment processing and shipment
• Send order confirmations, shipping notifications, and delivery updates
• Respond to your inquiries, returns, and customer service requests
• Manage your account and order history

2.2 To Operate and Improve the Site

• Monitor and analyze Site usage and performance
• Detect, prevent, and address fraud, security incidents, and technical issues
• Improve our product listings, Site functionality, and user experience
• Conduct internal research and analytics

2.3 To Communicate with You

• Send transactional emails (receipts, shipping updates, return confirmations)
• Send marketing and promotional emails, newsletters, or offers — only if you have opted in (you may opt out at any time; see Section 7)
• Notify you of changes to our policies or products

2.4 Legal and Compliance

• Comply with applicable laws, regulations, and legal obligations under Georgia and federal law
• Enforce our Terms and Conditions
• Respond to lawful requests from public authorities

 

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party vendors who assist us in operating our Site and fulfilling orders, including:

• Payment processors (e.g., Stripe, PayPal) — to securely process transactions
• Shipping carriers (e.g., USPS, UPS, FedEx) — to deliver your orders
• Email service providers — to send transactional and marketing communications
• Analytics providers (e.g., Google Analytics) — to understand Site usage
• WordPress and WooCommerce platform services — to power our storefront

These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process (such as a subpoena or court order), or if we believe disclosure is necessary to protect the rights, property, or safety of our Shop, our customers, or others.

3.3 Business Transfers

If our business is acquired, merged, or undergoes a significant asset transfer, your information may be transferred as part of that transaction. We will notify you via email or prominent Site notice if such a change occurs.

 

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to maintain your account, process transactions, comply with our legal obligations under Georgia and federal law, resolve disputes, and enforce our agreements.

Order records are typically retained for a minimum of seven (7) years for tax and accounting purposes. You may request deletion of your account and associated personal data at any time (see Section 7), subject to any legal retention obligations.

 

5. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze Site traffic.

5.1 Types of Cookies We Use

• Essential Cookies — Required for the Site to function, including cart management, login sessions, and checkout processing. These cannot be disabled without affecting Site functionality.
• Performance and Analytics Cookies — Help us understand how visitors interact with the Site (e.g., Google Analytics). Data collected is aggregated and anonymized where possible.
• Functional Cookies — Remember your preferences (e.g., saved items, recently viewed products).
• Marketing Cookies — Used to deliver relevant advertising if you have opted into marketing communications. May be placed by third-party advertising networks.

5.2 Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling certain cookies may impair the functionality of the Site, including your ability to complete a purchase. For more information on managing cookies, visit your browser's help documentation or www.allaboutcookies.org.

 

6. Payment Information and Security

All payment transactions on our Site are processed by PCI-DSS compliant third-party payment processors. We do not store, transmit, or have access to your full credit card number, CVV, or other sensitive payment credentials. Payment data is encrypted using industry-standard SSL/TLS technology.

While we implement commercially reasonable security measures to protect your information — including encryption, access controls, and secure server infrastructure — no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable Georgia and federal law.

 

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Correction

You may access, update, or correct your account information at any time by logging into your account on the Site or by contacting us directly at [your contact email].

7.2 Marketing Opt-Out

If you have opted into marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us at [your contact email]. Note that even after opting out of marketing, you will continue to receive transactional emails related to your orders and account.

7.3 Account Deletion

You may request deletion of your account and personal data by contacting us at [your contact email]. We will process your request within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.

7.4 Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Our Site does not currently respond to DNT signals, as there is no industry-standard interpretation of how to do so. We continue to monitor developments in this area.

7.5 Georgia Residents

If you are a resident of Georgia, you have rights under applicable Georgia consumer protection and privacy laws. While Georgia has not enacted a comprehensive consumer privacy statute equivalent to the California Consumer Privacy Act (CCPA), we are committed to transparency and will respond to reasonable requests to access, correct, or delete your personal data. Contact us at [your contact email] with any such requests.

 

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information. If you believe a child under 13 has provided us with personal information, please contact us immediately at [your contact email].

 

9. Third-Party Links and Services

Our Site may contain links to third-party websites, social media platforms, or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Our Site is built on WordPress and WooCommerce. Their data practices are governed by their respective privacy policies, available at wordpress.com/privacy and woo.com/privacy-policy.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by a prominent notice on the Site.

Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@muramata.co
• Phone: ‪(404) 919-8838‬
• Mailing Address: 1441 Woodmont Ln NW #2211 Atlanta, GA 30318

We aim to respond to all privacy-related inquiries within 5–7 business days.

 

This Privacy Policy is governed by the laws of the State of Georgia. By using our Site, you consent to the collection and use of your information as described herein.